Last Updated: September 10, 2026
This website is owned and operated by OGM Automation Ltd., Toronto, Ontario, Canada (“OGM Automation Ltd.”, “OGM”, “we”, “us” or “our”).
OGM Automation Ltd. is committed to protecting the privacy and personal information of visitors who interact with our website, ogmautomationltd.ca (the “Website”), and with us through the Website.
This Privacy Policy explains what information we may collect, how and why we collect it, how it may be used or disclosed, how we protect and retain it, and the choices and rights available to you.
Our privacy practices are guided by applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, and other privacy and data protection laws that may apply depending on the circumstances.
By using the Website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy. Where consent is required by law, we will obtain consent appropriate to the nature and sensitivity of the information and the purposes for which it is collected, used or disclosed.
1. Collection of Personal Information and Why
We collect personal information only where it is reasonably necessary for an identified purpose and by fair and lawful means.
The types of information we collect depend on how you interact with the Website. You may browse most areas of the Website without directly providing us with personal information.
We may collect personal information that you voluntarily provide when you contact us through the Website, submit a contact form, communicate with us by email or telephone, request information about our services, or otherwise communicate with OGM Automation Ltd.
This information may include your name, email address, telephone number, company or organization name, and any information that you choose to include in your message or correspondence.
We ask that you do not submit confidential, sensitive or unnecessary personal information through the Website unless it is reasonably required for your inquiry or communication with us.
The Website does not provide public user registration, customer accounts, public commenting, newsletter subscriptions, online purchasing or payment processing.
2. Contact Forms and Communications
The Website uses Ninja Forms to provide its contact form functionality.
When you submit a contact form, the information you enter is transmitted to OGM Automation Ltd. so that we can receive, review and respond to your inquiry. Depending on the information you choose to provide, this may include your name, email address, telephone number, company information, message and other information relevant to your inquiry.
Information submitted through our contact form is provided voluntarily. We use this information primarily to respond to your request, communicate with you, provide information about our services, evaluate potential projects or business relationships, provide customer service, maintain appropriate business records, and take steps requested by you before entering into a business relationship or contract.
If you contact us directly by email or telephone, we may retain information contained in that communication and our response where reasonably necessary for correspondence, customer service, business administration, record keeping, legal or security purposes.
Submitting an inquiry does not automatically subscribe you to marketing communications.
3. Information Collected Automatically
When you access or use the Website, certain technical and usage information may be generated or collected automatically by the Website, our hosting infrastructure, security systems, analytics services and other technologies necessary to operate and protect the Website.
This information may include your Internet Protocol (“IP”) address, browser type and version, device type, operating system, referring website or source, pages visited, approximate geographic location, date and time of access, duration of visits, interactions with Website pages, and technical information relating to Website performance or security.
We may use this information to operate and maintain the Website, understand how visitors use it, troubleshoot technical problems, maintain security, detect malicious or fraudulent activity, improve Website performance and usability, and generate statistical information about Website traffic and usage.
Some technical information, including IP addresses and server logs, may be processed where reasonably necessary for the security, integrity and proper operation of the Website regardless of your analytics cookie preferences.
4. Cookies and Similar Technologies
Cookies are small data files that websites may place on a visitor’s device or browser. They may be used to provide essential Website functionality, remember preferences, maintain security, measure Website usage and support other Website features.
OGM Automation Ltd. uses Complianz to manage cookie consent and visitor preferences on the Website. Where consent is required, visitors are provided with choices regarding non-essential cookies and similar technologies through the Website’s cookie consent mechanism.
Some cookies and technologies are necessary for the Website to function properly or securely and may not require consent where permitted by applicable law. Other technologies, including analytics technologies, may be controlled according to the choices you make through our cookie consent mechanism and the configuration of the Website.
You may change or withdraw your cookie preferences through the cookie settings available on the Website, where provided. You can also configure your browser to block or delete cookies. Disabling certain cookies may affect the operation or functionality of portions of the Website.
For more detailed and current information about the cookies used on the Website, their purposes and applicable retention periods, please refer to the Cookie Policy and cookie preferences available through the Website.
5. Google Tag Manager and Google Analytics
OGM Automation Ltd. uses Google Tag Manager (“GTM”) to manage and deploy certain Website tags and technologies, including Google Analytics 4 (“GA4”).
Google Analytics helps us understand how visitors interact with the Website. Depending on the Website’s configuration and your applicable consent choices, Google Analytics may process information such as Website pages viewed, sessions, interactions, approximate geographic information, browser information, device information and other Website usage information.
Google states that, under the default GA4 implementation, Analytics collects information such as the number of users, session statistics, approximate geolocation, and browser and device information. Google Analytics may use a first-party identifier, including the _ga cookie, where analytics storage is permitted.
Google Analytics uses IP addresses at collection time for purposes including deriving approximate location information. According to Google, in GA4 the IP address is then discarded before the data is logged in an Analytics data centre.
The exact behaviour of Google tags may depend on the Website’s consent configuration. For example, Google’s Consent Mode supports different behaviour based on a visitor’s consent choices, including configurations in which Analytics cookies are not stored when analytics storage is denied.
We use analytics information to understand Website traffic and usage patterns, evaluate Website performance and improve the content, functionality and user experience of the Website. We do not use the Website for third-party behavioural advertising or targeted advertising.
6. Consent
Where required by applicable privacy law, OGM Automation Ltd. obtains consent for the collection, use or disclosure of personal information.
The form of consent may vary depending on the nature and sensitivity of the information, the purpose for which it is collected and the reasonable expectations of the individual. Consent may be express or implied where permitted by law.
For example, when you voluntarily provide your contact information and submit an inquiry to us, we may reasonably use that information to review and respond to your inquiry and for purposes directly related to that communication.
Where non-essential cookies or analytics technologies require consent, consent choices are managed through the Website’s cookie consent mechanism.
You may withdraw consent to the continued use or disclosure of your personal information, subject to applicable legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain information or services where the information is necessary for that purpose.
If we wish to use personal information for a materially different purpose that was not identified when the information was collected, we will obtain additional consent where required by law.
7. How We Use Your Information
OGM Automation Ltd. uses personal information only for purposes that are identified, reasonable and appropriate in the circumstances, or as otherwise permitted or required by law.
We may use information collected through the Website to respond to inquiries and requests; communicate with prospective, current or former clients and business contacts; provide information concerning our services; evaluate requests for services or potential projects; provide customer service; operate, maintain and improve the Website; understand Website usage and performance; maintain the security and integrity of our Website, systems and communications; prevent, detect and investigate suspected fraudulent, abusive, malicious or unlawful activity; maintain appropriate business and administrative records; establish, exercise or defend legal rights; comply with contractual obligations; and comply with applicable legal, regulatory or governmental requirements.
OGM Automation Ltd. does not sell or rent personal information collected through this Website.
We do not use information collected through this Website for third-party behavioural advertising.
8. Disclosure of Personal Information and Service Providers
OGM Automation Ltd. does not disclose personal information to unrelated third parties for their own marketing purposes.
We may disclose or make information available to service providers that perform functions on our behalf or provide infrastructure necessary for the operation, maintenance, security, analytics or administration of the Website and our business.
These providers may include website hosting and infrastructure providers, contact-form technology providers, analytics and tag-management providers, website security and performance providers, email and communication providers, information technology providers, cloud or data-storage providers, and professional advisers where their services reasonably require access to information.
Such service providers may process information only to the extent reasonably necessary to provide their services to us and may be subject to their own privacy and security obligations.
We may also disclose personal information where we reasonably believe disclosure is necessary or permitted to comply with applicable law, regulation, legal process, subpoena, court order or lawful request from a governmental or law-enforcement authority; investigate suspected fraud, security incidents or unlawful activity; enforce or protect our legal rights; defend OGM Automation Ltd. against legal claims; protect the safety, property or rights of OGM Automation Ltd., our clients, Website users or others; or in connection with an actual or proposed corporate transaction such as a merger, acquisition, financing, restructuring, sale or transfer of all or part of our business or assets, subject to applicable law.
9. International Processing and Transfers
Some of the third-party service providers used to operate or support the Website may process or store information outside Ontario or outside Canada.
As a result, personal information or technical information processed by those providers may be subject to the laws of another province, state or country and may, where legally permitted, be accessible to courts, law-enforcement authorities or governmental authorities in those jurisdictions.
OGM Automation Ltd. remains responsible for personal information under its control and takes reasonable steps appropriate to the circumstances when using service providers to process personal information on its behalf.
10. How We Protect Your Information
OGM Automation Ltd. takes reasonable administrative, technical and physical safeguards designed to protect personal information under our control against loss, theft, unauthorized access, disclosure, copying, use, modification or destruction.
Our Website employs technical and security measures intended to help protect its operation and information processed through it. Access to personal information is restricted to persons who reasonably require access for legitimate business purposes.
We also use website security and monitoring technologies designed to protect the Website against malicious activity, unauthorized access and other security threats.
The safeguards appropriate to personal information depend on factors including the sensitivity and amount of information, its format and storage, the manner in which it is used, and the risks associated with unauthorized access or disclosure. This reflects the safeguards principle under PIPEDA, which requires protection appropriate to the sensitivity of the information.
However, no website, Internet transmission, electronic storage system or method of electronic communication can be guaranteed to be completely secure. Although we take reasonable precautions to protect information, OGM Automation Ltd. cannot guarantee the absolute security of information transmitted through the Website or electronically to us.
Users should therefore exercise appropriate care when deciding what information to transmit electronically and should avoid submitting confidential or highly sensitive information through ordinary Website forms or email unless necessary and appropriate.
11. Data Retention
OGM Automation Ltd. retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to maintain appropriate business records, or as otherwise required or permitted by applicable law.
The appropriate retention period may vary depending on the nature of the information, the purpose for which it was collected, whether an ongoing business or contractual relationship exists, applicable legal, tax, accounting, insurance or regulatory requirements, limitation periods, dispute-resolution requirements, and legitimate security or business needs.
Contact inquiries that do not result in an ongoing business relationship may be deleted or anonymized when they are no longer reasonably required. Information forming part of a client, contractual, financial, legal or other business record may be retained for a longer period where necessary or legally required.
When personal information is no longer required, we will take reasonable measures to securely destroy, delete or anonymize it, subject to technical limitations and applicable legal requirements.
This approach is consistent with PIPEDA’s principle that personal information should be retained only as long as necessary to fulfill its identified purposes.
12. Accuracy of Personal Information
OGM Automation Ltd. takes reasonable steps to keep personal information as accurate, complete and up to date as necessary for the purposes for which it is used.
We generally rely on individuals to provide accurate information and to notify us if information they have provided changes or requires correction.
You may contact us if you believe that personal information we hold about you is inaccurate or incomplete.
13. Your Privacy Rights
Subject to applicable law and certain legal exceptions, you may have the right to request information about the personal information OGM Automation Ltd. holds about you, obtain access to that information, challenge its accuracy or completeness, and request that inaccurate information be corrected.
You may also request deletion of personal information where applicable, withdraw consent to certain uses or disclosures subject to legal or contractual restrictions, or ask questions about our privacy practices and the manner in which your information has been handled.
We may require sufficient information to verify your identity before responding to a privacy request. This is intended to ensure that personal information is not disclosed, altered or deleted at the request of an unauthorized person.
Certain information may not be capable of being deleted immediately or at all where retention is required or permitted by law, where it forms part of a legal or business record that OGM Automation Ltd. is required to retain, where deletion would affect the rights of another individual, or where another lawful exception applies.
Where PIPEDA applies, individuals generally have the right to be informed of the existence, use and disclosure of their personal information and to obtain access to it, subject to exceptions provided by law.
Privacy requests may be submitted to tech@ogmautomationltd.ca.
14. Rights Under Other Applicable Privacy Laws
Depending on where you reside and the circumstances in which you interact with OGM Automation Ltd., privacy legislation other than Canadian privacy law may apply to the processing of your personal information.
Where the European Union General Data Protection Regulation (“GDPR”), the United Kingdom GDPR, or another applicable privacy law applies, you may have additional rights regarding your personal information, subject to the conditions, limitations and exceptions contained in the applicable legislation.
These rights may include, where applicable, rights of access, correction, erasure, restriction of processing, objection to certain processing, data portability, withdrawal of consent, and the right to lodge a complaint with an appropriate data protection authority.
Nothing in this Privacy Policy is intended to limit any right that cannot lawfully be limited under applicable privacy legislation.
15. External Links
The Website may contain links to websites, resources or services operated by third parties that OGM Automation Ltd. does not own or control.
When you follow a link to a third-party website, you leave our Website and your interaction with that third party is governed by its own terms, privacy policy and practices.
OGM Automation Ltd. is not responsible for the privacy, security, content, accuracy, availability or practices of third-party websites or services. The inclusion of a link on our Website does not, by itself, constitute an endorsement of the third party, its website, its content or its privacy practices.
We encourage visitors to review the privacy policies and terms of any third-party website before providing personal information to it.
16. Children’s Privacy
The Website and the services described on it are intended for a general business and professional audience and are not directed to children under the age of 13.
OGM Automation Ltd. does not knowingly collect personal information through the Website from children under the age of 13.
If you are a parent or legal guardian and believe that a child under the age of 13 has provided personal information to OGM Automation Ltd. through the Website, please contact us at tech@ogmautomationltd.ca so that we can review the matter and take appropriate action.
17. Security Incidents and Privacy Breaches
OGM Automation Ltd. takes reasonable steps to prevent and respond to unauthorized access, use or disclosure of personal information.
If we become aware of a privacy or security breach involving personal information under our control, we will investigate the circumstances and take reasonable steps to contain and address the incident.
Where required by applicable privacy law, we will notify affected individuals and/or the appropriate privacy authority and maintain records relating to qualifying privacy breaches.
18. Accountability and Privacy Inquiries
OGM Automation Ltd. is responsible for personal information under its control and for maintaining appropriate policies and practices relating to the management of that information.
Questions, concerns, requests for access or correction, withdrawal of consent where applicable, or complaints regarding our privacy practices may be directed to OGM Automation Ltd. using the contact information provided below.
We will review privacy inquiries and complaints in accordance with applicable law and may contact you if additional information is reasonably required to understand or respond to your request.
PIPEDA’s accountability and openness principles call for organizations to identify responsibility for privacy compliance and make information about their privacy practices and access/complaint procedures readily available.
19. Changes to This Privacy Policy
OGM Automation Ltd. may update or revise this Privacy Policy from time to time to reflect changes to the Website, our practices, technologies, service providers, legal requirements or other operational considerations.
When we make changes, the revised Privacy Policy will be published on the Website and the “Last Updated” date will be changed accordingly.
Where required by applicable law, we will provide additional notice or obtain consent before implementing a material change involving the collection, use or disclosure of personal information for a new purpose.
We encourage visitors to review this Privacy Policy periodically to remain informed about how OGM Automation Ltd. handles personal information.
20. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy, the personal information we hold about you, or OGM Automation Ltd.’s privacy practices, please contact:
OGM Automation Ltd.
Toronto, Ontario, Canada
Email: tech@ogmautomationltd.ca
Telephone: +1 (647) 982-0464